Privacy Policy

Jaspearl Hair Products is a natural hair care brand founded and operated in Accra, Ghana. We are the data controller responsible for your personal information collected through this website. You may contact us at nyaniba.9as@gmail.com or call 0549468548.

When you place an order on our website, we collect only the information necessary to process and deliver your order:

• • Full Name — to address your order and delivery
• • Phone Number — to confirm your order and coordinate delivery
• • Email Address — optional, for order confirmation only
• • Delivery Address & Region — to deliver your products to the right location
• • Payment Method Preference — Mobile Money or Cash on Delivery (no card details are collected)

We collect your information solely for the following purposes:

• • To process and fulfil your product order
• • To contact you to confirm order details and delivery
• • To arrange safe and accurate delivery to your address
• • To send you important updates related to your order (if email provided)

We do not use your data for unsolicited marketing without your explicit consent.

We take your security seriously and have put the following measures in place:

• • Your data is transmitted securely via HTTPS encryption
• • Order details are delivered directly to our secured private email via EmailJS — no third-party database stores your information
• • We do not collect credit or debit card details at any point
• • Access to order data is restricted to authorised Jaspearl team members only

We will never sell, rent, or trade your personal information. Your data may only be shared in these limited circumstances:

• • Delivery partners — only your name, address and phone number, solely to complete delivery
• • Legal obligation — if required by Ghanaian law or a lawful court order

We retain your order information only for as long as necessary to complete your order and resolve any related queries — typically no longer than 12 months. After this period, your personal details are deleted from our records. You may request earlier deletion at any time.

Under Ghana's Data Protection Act 2012 (Act 843), you have the following rights:

• • Right of access — request a copy of the data we hold about you
• • Right to correction — ask us to correct inaccurate information
• • Right to deletion — request that we delete your personal data
• • Right to object — object to how we use your data
• • Right to complain — lodge a complaint with the Data Protection Commission of Ghana

To exercise any of these rights, contact us at nyaniba.9as@gmail.com.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: